Arrayworks
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The TAP platform

The model doesn’t describe the operation. It is the operation.

TAP builds a living model of your organization, a Digital Twin, and then runs on it: the screens people work in, the workflows that enforce deadlines, the payments that clear, the AI that assists.

A system of record and action, not a reporting layer
Configured by the business, not rebuilt by engineers
Works with the systems you already run
Why the model comes first

Most platforms make you build the same truth five times.

A field on a form. A column in a report. A condition in a workflow. A mapping in an integration. Context for an AI assistant. In most stacks each of those is built and maintained separately, and drifts apart the moment the business changes.

In TAP they are all expressions of one model of your organization. Define something once and it is available everywhere; change it once and everything downstream stays consistent.

Change a business rule once and the screens, workflows, integrations and AI that depend on it inherit the change. No waiting for five teams and five release cycles to catch up.
What TAP is

One operating model. Four capabilities.

01

Digital Twin of the Organization

A living model connecting your people, processes, data, systems and rules into one picture of how the organization actually runs, including the local variation and exceptions a packaged system would force you to give up.

02

Orchestration across the systems you already run

TAP coordinates work across the systems already running your business, and across the AI models you choose, with no lock-in and no requirement to replace a core system first.

03

Business-configured. IT-governed.

Domain experts change workflows, rules and screens visually, inside the permissions, approvals and audit trail IT already set. Change keeps pace with the organization without becoming uncontrolled software.

04

Governance where the work happens

Permissions, approval gates, human-in-the-loop controls and a complete audit record are properties of the model, not policies written next to the software and hoped for.

Where TAP sits

Process intelligence tells you what your organization is doing. TAP is where it does it.

Process intelligence creates a model you can read. TAP creates a model you can run. Software that models an organization usually stops at understanding it: it maps, mines and measures, then hands you a recommendation to go implement somewhere else. TAP is the somewhere else.

A model you read
Discovers and analyzes how processes perform
Identifies gaps, bottlenecks and conformance issues
Produces insight, dashboards and recommendations
Implementation happens in other systems, by other teams
A model you run
Holds the records people work in every day
Enforces sequence, deadlines and approvals as work moves
Transacts: payments clear, documents generate, systems update
The change is the implementation. There is no handoff.

The difference between discovering where your systems disagree and giving the organization one operational truth. See what that looked like across 32 systems at the Florida Education Association →

In the platform

What the model looks like once it is running.

TAP entity ecosystem showing relationships between entity types
TAP record detail view with relationships, contact components and process state
The same TAP form as seen by an administrator and by a standard user

Relationships, rules and business meaning are defined once rather than recreated across applications.

Governance and security

Control is a property of the model, not a policy document.

This is what makes it possible to automate consequential processes, and to let AI participate in them.

Permissions by role

Each person, and each AI capability, sees and touches only what their role allows, down to the individual record and field.

Human-in-the-loop

Approval is a step in the process. Where judgment or consequence is involved, a person authorizes the action.

Complete history

What changed, when and by whom: the audit record regulated environments have to be able to produce on demand.

Bring the AI you choose

Use the models and AI services that fit the task, and replace them without rebuilding the operation around them.

Where AI fits

AI summarizes a case, flags what is missing and recommends the next action. TAP decides what it may access, routes every recommendation to a person, enforces approval and logs the outcome. The governed workflow and audit controls already exist. The AI layer is what plugs into them.

See this governed on a real process, step by step →
Watch this first

Two minutes on TAP.

The operating problem, the living model underneath it, and where governed AI sits. Then ask us to run it on your own process.

See TAP in Action
Arrayworks

TAP: model your organization as it actually operates, and run it that way.

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Portsmouth, NH 03801 508-261-1610 info@arrayworks.com
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