Commonwealth of Massachusetts purchases InterTask-State & Government to automate Case Tracking System for two State Agencies

Braintree, MA, June 2003 – ArrayWorks, announces the purchase of their product, InterTask-State & Government, by the Commonwealth of Massachusetts in order to manage the complex case tracking process for The Board of Conciliation and Arbitration and The Joint Labor Management Committee state agencies.

“Diligently managing the cases filed with our agency is critical,” said Mary Capadonna, Assistant to the Chairman, Board of Conciliation and Arbitration. “We can’t afford to let any detail or compliance issue fall through the cracks. The minute I saw a demo of InterTask, I knew it could manage the arduous processes and communications required for the eleven different case types that we manage. InterTask automates and tracks all our correspondence and I know where every case is in the process relevant to each case type.”

“InterTask is right in line with the direction of our Commonwealth to run more efficiently and hold people accountable,” stated Jane McLaughlin, Sr. Management, of the JLMC. “We anticipate utilization of InterTask will enable us to streamline our processes and increase the productivity of our team.”

“InterTask is a perfect fit with the Commonwealth of Massachusetts,” said Gordie Earle, CEO, ArrayWorks. “State Agencies, by design, represent a host of regulatory requirements – each one addressing particular procedures and rules within and between departments. Given the number of different processes and respective procedures, it would be near impossible to find a canned-solution that could address the need without compromise or work-a-rounds. On the other hand, custom building the same solution would be prohibitively expensive and time-consuming. InterTask-State/Government represents a new method that bridges the best of both worlds and delivers each agency its own best-practices solution

About ArrayWorks, Inc.

InterTask-State & Government powered by ArrayWorks, is time-savvy software built on revolutionary patent-pending technology that is specifically configured for managing, streamlining and providing efficiencies for administrative establishments. It provides the ultimate tasking, tracking, communication and collaboration tool for driving accountability, devising and revising business strategy, and facilitating optimal knowledge transfer. By streamlining a comprehensive set of complex tasks and procedures, InterTask-State & Government, is all about doing more in less time… and that saves money.

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