Lenox Advisors launches ArrayWork’s InterTask-Insurance Next-Generation Enterprise Application

Braintree, MA, September 2002 - ArrayWorks is pleased to announce the successful launch of their product, InterTask-Insurance at Lenox Advisors (www.lenoxadvisors.com), a New York/San Francisco based financial services firm offering a single source for comprehensive wealth management to high net-worth individuals, including customized insurance solutions.

Lenox Advisors now relies on InterTask-Insurance to automate virtually every aspect of their Multi-Life Enrollment business, from initial contact to underwriting. After months of evaluating a wide range of market offerings to the Insurance industry including CRM, Business Intelligence, Workflow Automation, Campaign Management and Underwriting Automation, Lenox Advisors selected ArrayWorks to provide a single platform to accommodate their extensive vision for end-to-end process improvement.

“We looked at the bigger picture surrounding our business needs,” said Greg Large, Managing Partner at Lenox Advisors. “We offer multiple products and services but didn’t want to support multiple applications. We consider our behind-the-scenes processes to be unique. Most packages required enhancing their product and/or purchasing and turning on specific modules to fit our process, and the enhancements would not carry over to version upgrades. Unlike other products we evaluated, InterTask was able to provide us with one system to handle the entire job. Everybody is on the same system, real-time.”

The benefits of a single, comprehensive solution like InterTask-Insurance directly affect the bottom line,” says Eric Semelka, Chief Administrative Officer at Lenox Advisors. “All of our Agents know at any given moment where their clients are in the process, from sales right through to underwriting. InterTask provides real-time management reports enabling us to identify bottlenecks and make better business decisions. With InterTask-Insurance, we got exactly what we wanted in order to automate and streamline our business. In our business, change is constant. InterTask was the only product that offered the ease and flexibility to affect change instantly.”

“With customers like Lenox Advisors, the key commodity is time and the critical success factor is usability,” says Gordie Earle, CEO of ArrayWorks. “A Firm needs to optimize and streamline their particular, and often complex, business methods in order to attain and/or maintain their competitive advantage. Infrastructure investments must yield immediate, demonstrable ROI. Firms can’t wait 6 months to a year to find out whether or not their technology initiative is having a positive impact. At the same time, the solution must be easy to use by every level of the organization or the best of intentions and technology will fail. InterTask-Insurance was developed hand-in-hand with top players in the insurance industry to do just that.”

About ArrayWorks, Inc.

InterTask-Insurance, powered by ArrayWorks, is time-savvy software built on revolutionary patent-pending technology that is specifically configured for the myriad individuals and organizations in the insurance sector including Broker/Dealers, General Agents and Bank Channels as well as Financial Planners and Investment Advisors. InterTask-Insurance provides web-enabled, role specific dashboards for all the users in your organization including Sales, Marketing, Underwriting, Customer Service, Compliance Officers and Executive Management, keeping everyone working off of the same page. It provides the ultimate tasking, tracking, communication and collaboration tool for driving accountability, devising and revising business strategy, and facilitating optimal knowledge transfer. With InterTask-Insurance, it’s all about time… and that saves money.

About Lenox Advisors

Lenox Advisors, Inc. is a comprehensive financial services firm committed to helping its clients improve their long-term financial success. Their customized programs are designed to help grow, protect, and conserve their clients’ wealth by delivering an unprecedented level of personalized service and expertise.

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